post featured image

"All for one and one for all!" It was a team effort as Renae, Dawn, and Linda banded together to make sure their customer and his money was safe.

Superheroes of Steele: Saving a Six-Thousand Dollar Scam

Share this Story

As soon as the elder man pulled out $6,000 in cash, Renae Kennedy knew something wasn’t right. Renae is a Senior Frontline Specialist at Choice Bank in Steele, North Dakota, and it was a quiet afternoon at the bank. That is until this man walked in.

“I’d like to get a cashier’s check for this money,” he said, approaching Renae’s desk with the money in hand.

Renae’s eyes grew wide as she looked at the wad of bills. She recognized the man from the community — he was in his late 70’s and had lived in Steele all his life. He had only recently opened up an account with Choice.

“I thought it was strange that he had brought in that much cash,” Renae said. “So I started asking a few questions.”

As Renae was busy chatting with her customer and counting all the bills he had brought in she started noticing some red flags.

“I was still shaking,” Renae said. “It was so nerve-wracking and totally out of my comfort zone. Dawn and Linda were my heroes that day.”

“We truly were like the three musketeers,” Linda said with a laugh. “All for one and one for all! We knew it was the right thing to do, and we helped each other see it through.”

“The Choice Bank core value, Know when to ask for help, and know when to offer it comes to mind,” Renae said.

“They could see I was in a tough situation, and they offered their help,” she said. “I’m so grateful they came to my rescue.”

For more information on how to avoid scams, resources are available on our website at www.bankwithchoice.com/cybersecurity.

Our People First values are at the heart of everything we do. Learn more about our passion for putting People First here.