Careers

Work hard, do the right thing and have a little fun!

That’s one of our core values. Every day, our core values guide our customer relationships and interactions with each other. At Choice, we believe that investing in our employees is critical to the ongoing success of our organization. From a formal on-boarding program with peer mentors to leadership retreats we are committed to developing our future leaders. Come join the fun and make an impact.

View Open Positions

 

Better Culture

At Choice Bank, we have a passion for putting people first. Putting people first drives our decisions every day and influences how we treat our customers, colleagues, and community. Our #PeopleFirstApproach is built on four core values: Better the Places We Live; Embrace Change and Encourage Innovation; Know When to Ask for Help; Work Hard, Do the Right Thing, Have a Little Fun. These four core values guide our customer relationships and interactions with each other. We believe investing in and empowering our employees is critical to the ongoing success of our organization. Click each core value below to learn more.

A Culture of Community

Investing in our communities is our passion and our People First values are at the heart of everything we do. Whether it’s through volunteering, community enrichment, or hosting fundraising events, it’s a part of who we are. We aim to maximize the success of local businesses by strengthening the communities we serve.

Volunteerism

Choice Bank supports the organizations and causes our team members are passionate about. In 2020, our employees gave 5,032 hours of volunteer service. There are no limits on volunteer hours and Choice employees can volunteer during working hours. From delivering food to people in need, to educating youth on financial responsibility, to coaching community sports teams — our team members have a passion to better the places we live.

Wishing Well

Every day, people in our communities face challenges that go unseen. They may be our neighbors, our coworkers, or even our own family. Inspired by our #PeopleFirst philosophy, we launched the Wishing Well program to better the places we live by empowering individuals in our communities to send in wishes for those they see as most in need.

[choicewishingwell.com]

COVID-19 Response

Helping our customers succeed is our primary commitment. With many small businesses placed in uncertain situations because of COVID-19, this was no different. Through the SBA Payment Protection Program (PPP) and other special loan programs, we were able to help secure financing for more than 4,000 businesses, protecting more than 65,000 jobs in our communities.

Partnering to Make a Difference

Choice Bank recognizes the importance of giving back to our communities. To support this mission, Choice Bank partners with organizations that support our vibrant communities.

 

Better Benefits

A Supportive and Encouraging Work Environment

When you join Choice, you join a family. And we’ll take care of you just like family. In addition to traditional benefits that care for your everyday needs, we also offer more non-traditional benefits that support and encourage our team members both in and out of work. It’s just what makes us, us.

Coaching Programs

One of our core values is creating personal and professional growth opportunities for our team members. That is why we offer coaching opportunities for Choice employees to encourage continued development and inspire new ideas, approaches, and strategies.

Strengths-Based Organization

Choice Bank is a strengths-based organization. Our organizational policies and practices are anchored in strengths-based philosophies that advance our employees toward excellence. Utilizing Clifton Strengths, team members are encouraged to develop their individual and organizational strengths to achieve growth and success.

Mentor Programs

Supporting the success of our employees is our top priority from their first day through the rest of their career. Every Choice team member is matched with a mentor they regularly meet with who will help them grow in both career and life. Learn from their experience and advice when creating a career path unique to your interests and talents.

Internship Program 

Our unique summer Insights Internship provides our interns with the opportunity to look inside several departments within Choice Bank that pique their interest. From information technology, to insurance, to commercial banking, and more, we empower our interns to choose where they spend their time with us. This experience takes them to places they may have never considered as they work alongside our amazing team members.

Volunteering Event
Paid Volunteer Time

We encourage our employees to become involved in their communities and support programs that positively impact the quality of life within the places they live. Our employees are passionate about their causes, and we are passionate about our employees (and their causes!), so we provide paid volunteer time for employees who volunteer during working hours. If you don’t have a volunteer program yet, don’t worry. We host a variety of charity and volunteering events in all of our locations so it’s easy to get involved.

Thielen Foundation check presentation.
Community Outreach & Involvement 

At Choice we seek to better the places we live in by empowering our employees to be active members in their community. Choice currently partners with The Thielen Foundation and BIO Girls. We are always open to exploring and partnering with local businesses to give back and benefit the community.

Committee meeting in progress.
Committee Opportunities

Wellness Committee, Culture Committee, Fun Committee, Impact Committee

It’s important to maintain a healthy work environment. That’s why we offer a variety of committees for employees to be involved in. These diverse committees allow our employees to connect with each other while diving into the topics that interest them most.

Local businesses
Local Decisioning 

We understand each customer is different and we pride ourselves in our ability to customize products and services to best match each individual. However big or small your needs are, you can trust that Choice’s decisions are made with the customer’s need in mind by bankers who know their industry best.

Choice Bank employee ready to help.
Mortgage, Banking & Wealth Management Benefits

Choice employees are eligible for a variety of discounted banking benefits that include checking, money market savings, Adventure Club perks, free small safe deposit box, mortgage discounts and other benefits.

Working From Home
Flexible & Remote Working

Choice supports flexible and full-time telecommuting as alternative work arrangements for applicable roles to best suit your dynamic lifestyle.

Choice employee wearing branded clothing.
Choice Wear

The excitement we have when you join our team is the same excitement you’ll get while sporting some “Choice Swag.” Wear your Choice pride on your sleeve with access to our Choice Bank branded and discounted clothing shop!

Enjoying the pool
Paid Time Off

We get it. Life happens. From doctor’s appointments to that long overdue tropical vacation, our generous PTO program allows you the flexibility to get stuff done.

Discussing 401(k) benefits
401(k)

We invest in our employees. Choice Bank offers a 401(k) plan with contribution matching.

Boy brushing teeth.
Medical, Dental & Vision

We’re proud to provide coverage for you and your family that includes an expansive medical network of providers.

Walking to school
Tuition Reimbursement

We offer tuition reimbursement designed to support your professional development.

Saving HSA money.
Health Savings Account

If you opt for one of our high deductible health plans, you automatically qualify for our triple-tax-favored health savings account.

Pharmacy Isle
Flex Spending

With our Medical Flex Spending Accounts, you can pay for many out-of-pocket medical expenses with tax-free dollars.

Counseling Peer Group Meeting
Employee Assistance Program

Life doesn’t always go as expected. For those times when you need extra support, our Employee Assistance Program provides confidential help with your personal and work life.

Newborn baby sleeping.
Parental Leave

Following the birth or adoption of a child, both new mothers and fathers will receive paid parental leave as they begin a new chapter in their lives.

Broken bone on x-ray.
100% Paid Short-Term Disability

Our Short-Term Disability ensures our employees receive 100% of their regular income if they are unable to work due to illness or injury.

Discussing long-term care options
Long-Term Disability

Our Long-Term Disability provides our employees with 66 2/3% of their income should they be unable to work for more than 90 days.

Military mother hugging her daughter goodbye.
Military Leave

We are grateful for our team members who serve our country, that’s why we offer a supportive military leave program.

 

From Our Blog

Ignite19 Leadership Retreat

Shopping for Charity with Choice Bank Leaders

Over 100 Choice Bank team members from all across North Dakota and Minnesota were bussed to Fargo, ND for an annual leadership retreat.  But, first, they had a surprise stop to kick things off. They didn’t know where exactly they were going or what they were going to be doing; the only thing they were told was to be ready to put their best People First foot forward.

Read More

Insights Internship

Getting Innovative with Intern Programming

When Choice Bank’s CEO, Brian Johnson, encouraged our team to develop an internship program, we took it as a challenge to build something great. We wanted to give our interns an unforgettable experience while preparing them for the workforce. We didn’t want to look at the program as “what can they do for us,” so instead, we asked ourselves, “What do we wish we had known as we prepared for our careers?”

Learn More

 

Open Positions

Like what you see? Join our team! We need amazing people like you to deliver our #PeopleFirst approach to community banking.

Chief Technology Officer

This role may be located from any Choice Bank location, or remotely.

Who We Are

The world of banking and financial services is swiftly evolving and, at Choice, we are all about embracing change and investing in innovation. We see technology as the key enabler of the customer experience, and we want to provide businesses and people with an exceptional experience across a variety of platforms and through multiple business lines. In addition to banking, insurance, wealth management, residential mortgage and employee benefits, Choice is the go-to banking partner for fintech companies in marketplace. Our Choice Fin team focuses on a partner’s vision and goals and provides a #PeopleFirst experience for them by crafting flexible, agile, and creative solutions.

What We Need

The responsibilities of the Chief Technology Officer range from the strategic to the tactical. From traditional core banking systems to new digital platforms. We’re looking for someone who has experience with network and application design within architecture; selection and placement of physical and virtual technologies within infrastructure; and configuration, deployment, and maintenance of the infrastructure that supports the business within IT operations. It’s okay if your experience is more in banking or more in the fintech space, but you should ideally have experience on both sides.

Apply Now

Client Services Specialist

Grafton, ND

 

The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Client Services Specialist

Golden Valley, MN

 

The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Client Services Specialist

Fargo, ND

 

The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Client Services Supervisor

Grafton, ND

 

The Client Services Supervisor (CSS) is responsible for location supervision and development of Client Services Specialists. Incumbent manages the day-to-day flow of the department and ensures smooth frontline operations. The CSS serves as an escalation point for customer issues as well as leader in the roll out and execution of initiatives that relate to client services.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Commercial Lines Client Account Executive

Fargo, ND

 

The Client Account Executive is responsible for meeting the marketing, sales, service, and quality standards of Choice Insurance. This role acts as the primary point of contact after the business development transfer from the Insurance Advisor. They promote ongoing #peoplefirst relationship with clients by providing prompt, knowledgeable and premier customer service, while simultaneously providing support to the Insurance Advisor.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Commercial Lines Client Account Executive- Twin Cities

Twin Cities, MN

 

The Client Account Executive is responsible for meeting the marketing, sales, service, and quality standards of Choice Insurance. This role acts as the primary point of contact after the business development transfer from the Insurance Advisor. They promote ongoing #peoplefirst relationship with clients by providing prompt, knowledgeable and premier customer service, while simultaneously providing support to the Insurance Advisor.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Consumer Mortgage Loan Servicing Specialist

This position can be located out of any Choice Bank location
 

The Consumer Mortgage Loan Servicing Specialist is primarily responsible for processing of all in-house consumer real estate portfolio loans and residential mortgage servicing portfolio transactions for Choice Bank.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Customer Experience Supervisor

Golden Valley, MN or Fargo, ND

 

The Customer Experience Supervisor is responsible for managing the day-to-day operations of the Support team in a call center environment. They are responsible for ensuring call quality from start to finish, and pro-actively seek ways to improve the internal processes and service results. They coach to ensure the highest quality of #PeopleFirst service is delivered. They work closely with the Branch and Client Engagement teams to foster and deliver Choice culture to clients and team members.

 

People First. Banking Second.  Because…

People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Fintech Compliance Analyst

Fully Remote

 

The Fintech Compliance Analyst acts as a consultant to the Fintech Risk Team by working alongside the Fintech BSA/Compliance Officer.  This role is responsible for developing and maintaining of a Complaint Management Program that is compliant with all Consumer Compliance regulations.  Creates complex automations and systems to assist with internal workflows and ongoing monitoring.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Insurance Advisor

Fargo, ND
 
As a Choice Financial Insurance Advisor, you will prospect for business based on your local networks, connections, and communities. This role is vital to our success in all our product lines – from personal, commercial, employee benefits, and other coverages. You will be the cornerstone of our superior customer service and will be charged with ensuring client satisfaction. Essential Job Functions: Create and identify new client opportunities, present our services and resources during prospect meetings,  sign up new business prospects, work with existing customers regarding their safety and loss control programs, retain clients by maintaining solid business-to-business relationships.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Insurance Advisor- Commercial Lines

Bloomington, Eagan, Golden Valley, Roseville, MN

 

As a Choice Insurance Advisor- Commercial Lines, you will prospect for business based on your local networks, connections, and communities. This role is vital to our success in all our product lines – from personal, commercial, employee benefits, and other coverages. You will be the cornerstone of our superior customer service and will be charged with ensuring client satisfaction.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Insurance Advisor- Employee Benefits

Bloomington, Eagan, Golden Valley, Roseville, MN
 

As a Choice Insurance Advisor- Employee Benefits, you will prospect for business based on your local networks, connections, and communities. This role is vital to our success in all our product lines – from personal, commercial, employee benefits, and other coverages. You will be the cornerstone of our superior customer service and will be charged with ensuring client satisfaction.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now

Insurance Services Coordinator

Fargo, ND

 

The Insurance Services Coordinator works closely with the Choice Insurance agency to develop a communication and marketing strategy around the safety loss/control branding direct to Choice Insurance Clients. This role places a special content emphasis on safety, risk mitigation and workers compensation. The Insurance Services Coordinator will determine relevant content related to these areas and strategically market to Choice Insurance Clients.

 

People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.

Apply Now