A Notary in the Nick of Time

It was late afternoon when Gerry Brossart, President of Choice Financial’s Fargo market, received the phone call. It was Sharon*, a Choice customer who Gerry had befriended over the years along with her husband John*. She was distraught.

“John is in the hospital,” she said. “We need to transport him to a different location, but we need the paperwork to be notarized. Is there anything you can do?”

Gerry recognized the panic in Sharon’s voice. He’d been there fairly recently, when his dad was in the hospital.

At the hospital, he was met with a grateful Sharon who gave him a big hug. John insisted on paying Gerry for his troubles, a request Gerry waved off with a smile. With the paperwork notarized, Sharon and John could move forward with his transition to long-term care out of the hospital.

Back at the bank, Jane Eisenbeis a Loan Assistant at Choice Financial in Fargo, watched Gerry respond to the situation with admiration.

“It’s not every day that you get to nominate your president for something like this,” she said, adding that, “Choice makes it so easy for us to do acts of service.”

Gerry nodded in agreement.

“When you have to leave in a hurry you know your back is covered at the bank. You know you have the support,” he said. “That’s part of being PeopleFirst.”

Our People First values are at the heart of everything we do. Learn more about our passion for putting People First here.

*Names changed for confidentiality.