The Red Roses of Belfield

There aren’t many places to get flowers in Belfield, ND. In fact, there are zero places. The closest place to get flowers is 20 miles away in nearby Dickinson. There you’ll find arrangements made of hydrangeas and viburnums, delphinium, freesia, and lilies. Or, the classic: a bouquet of red roses.

The latter is all that Nicole Zacher wanted for her birthday.

Nicole is a customer at Choice Bank in Belfield. She works at the SuperPumper next door and often comes in to make business deposits. This is what she was doing on a cool, autumn day — her birthday.

Somehow, it came up that Janet Lindbo, Choice Bank Frontline Specialist, had celebrated her birthday that weekend. Nicole chimed in.

“Happy birthday!” she said.

Nicole’s eyes widened with shock. So did her husband’s.

“She was pretty excited,” Janet said with a laugh. “And it was good to show her husband that, ‘See? It’s not that hard to get roses to Belfield!’”

The next day, Nicole called Choice Bank and thanked Janet and Kim again.“It really made my day,” she said. “Thank you so much.”This, Janet says, is what it’s all about.

“It’s part of our job to be listening to the customer, and then responding to that,” she said. “It’s just nice to make somebody else happy.”

Smile, be helpful, be passionate.

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