The Case of the Washed Check

With hacking schemes and mass data breaches so common in the news these days, there’s a popular saying in the banking world when it comes to fraud: “It’s not a matter of if, it’s a matter of when.”

For one of Christina Lau’s customers, this became a harsh reality and a hard-earned lesson.

“These types of things can take months to resolve and there’s never a guarantee that we can get the money back,” Jessyca said. “I was just really impressed with Andy’s dedication to seeing it through even though he’s been busy training new staff lately.”

“Andy was brilliant!” Christina added. “Dale was super appreciative and so am I! He reacted so quickly and kept everyone in the know throughout the whole thing.”

For Andy, it was just a matter of doing what was right.

“It was out of their control and they were looking for help. I just did the right thing,” he said with a smile.

For more information on how to avoid scams and best protect yourself and your business against fraud, visit  www.bankwithchoice.com/cybersecurity.

*Name changed to protect privacy.