Careers of Choice
Work hard, do the right thing and have a little fun!
That’s one of our core values. Every day, our core values guide our customer relationships and interactions with each other. At Choice, we believe that investing in our employees is critical to the ongoing success of our organization. From a formal on-boarding program with peer mentors to leadership retreats we are committed to developing our future leaders. Come join the fun and make an impact.
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Choice Bank is an Equal Opportunity Employer
Better Culture
Being #PeopleFirst means that Choice is committed to putting attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.
We believe investing in and empowering our employees is critical to the ongoing success of our organization and our communities. Our #PeopleFirst approach is built on four core values. Click each core value below to learn more.
Volunteerism
Choice Bank supports the organizations and causes our team members are passionate about. In 2023, our employees gave 7,098 hours of volunteer service. There are no limits on volunteer hours and Choice employees can volunteer during working hours. From delivering food to people in need, to educating youth on financial responsibility, to coaching community sports teams — our team members have a passion to better the places we live.
Wishing Well
Every day, people in our communities face challenges that go unseen. They may be our neighbors, our coworkers, or even our own family. Inspired by our #PeopleFirst philosophy, we launched the Wishing Well program to better the places we live by empowering individuals in our communities to send in wishes for those they see as most in need.
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COVID-19 Response
Helping our customers succeed is our primary commitment. With many small businesses placed in uncertain situations because of COVID-19, this was no different. Through the SBA Payment Protection Program (PPP) and other special loan programs, we were able to help secure financing for more than 3,000 businesses, protecting more than 53,000 jobs in our communities.
The Thielen Foundation
One of our major stakeholders is our community and that’s why we’re in business. Built on a partnership of shared values that puts People First, we teamed up with Adam and Caitlin Thielen to support The Thielen Foundation and their mission of inspiring and educating youth in our communities.
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Hospice
Hawaiian for Hospice was founded in Fargo, ND, in 2012 by Choice Bank in partnership with a local hospice care organization. This event has become a growing and key event for Choice Bank and the communities we live in. We have raised over $1,300,000 and expanded our event into Bismarck, Dickinson, and Grand Forks to support Hospice’s mission.
The Premier Experience
Choice Bank’s Premier Experience guides employees to be empowered to rise up to new standards and expectations that present themselves each day. Choice employees are empowered to build relationships, inspire confidence, be sincere, and exceed expectations when serving our customers.
Championing Growth
One of the best elements of our culture is the ability to never stop growing, learning, leading, and mentoring. Choice Bank’s passionate and empowered employees attract future customers and deepen existing customer relationships by always putting people first, banking second. When we formed in 2001, total assets were $170 million. In 2024, assets were over $5 billion. That equates to 2941% growth over Choice’s history.
Strengths-Based Organization
Choice Bank is a strengths-based organization. Our organizational policies and practices are anchored in Clifton Strengths philosophies driven toward excellence through self-awareness and strengths-based development. With opportunities like Strengths Focus Groups, employees can pursue continued personal and professional development.
Performance Development
Professional coaching opportunities are provided to Choice employees in a variety of capacities and are designed to provide an atmosphere of support for continued development and encouragement of new ideas, approaches, and strategies. Choice employees also have weekly One-on-Ones with their supervisor to discuss growth opportunities and challenges, as well as collaborate on projects and solutions.
Connectivity through Technology
Choice utilizes video phones and video conferencing at all our locations, making it easier for team members to collaborate and build relationships across our growing organization.
Flat Organizational Structure
At Choice, everyone is a resource to everyone. Our flat organizational structure fosters communication between team members in varying positions and departments, encouraging quicker decision-making and well-informed solution development.
Coach vs. Boss Culture
Choice implements a coaching leadership style, which emphasizes worker’s needs, training, development, and motivation. We value the passions and motivations of our employees and strive to support their personal and professional growth.
Learning Opportunities
We believe in investing in the continued growth of our employees. That’s why we offer many opportunities for education and connection for employees. From book clubs to educational webinars and networking events, Choice wants to help you grow into the best person you can be.
Choice Champ Program
The Choice Champ program creates a welcoming experience for new team members. New hires are assigned a Choice Champ upon joining Choice Bank. Their Champ will share what it’s like to work at Choice, go over the how-tos of your role, and support all questions you may have in your first year at Choice and beyond.
Choice U
Choice University is our company cultural retreat that all team members attend when they join Choice. Team members get the chance to hear from members of our Executive Team, Board of Directors, and other leaders about why our #PeopleFirst culture stands apart. They learn firsthand about how our culture has propelled us forward, making a difference in our communities by keeping our focus on people.
IgniteIgnite is our annual leadership retreat. During this event, team members hear from speakers, collaborate with one another, and even participate in a community volunteer event.
Rise Up! Recognition
Our employees do wonderful things every day and we want to recognize that. Team members submit a Rise Up when they notice a coworker embracing Choice’s #PeopleFirst values. Whether it’s going the extra mile to help a customer or providing your coworkers with some extra support, Rise Ups recognize the goodness of our empowered and passionate employees.
#PeopleFirst Universe
There’s not just one thing that makes Choice #PeopleFirst, it’s a whole universe of helping our customers, colleagues, and community. #PeopleFirst Universe is a platform that showcases the wonderful things that happen when our team members put People First.
Anniversary Party
Every year our team members come together for an evening of wining, dining, and fun at the annual Choice Anniversary Party. It’s a chance for our Choice family to connect and celebrate all our hard work and achievements throughout the year.
Choice Footprints
Choice Footprints is an annual peer-to-peer award and recognition program that provides an opportunity to highlight the achievements of top performers. Their efforts leave lasting footprints in Choice’s growth and prosperity.
Local Decision-Making
Accessibility and local decision-making remain at the core of our growth. We understand that in each of our markets our customers may have different needs and circumstances that need to be met. At Choice, we leave decision-making to individuals who know and live in your community, so we can best serve the needs of our customers.
Our Core Values
Better Benefits
A Supportive and Encouraging Work Environment
When you join Choice, you join a family. And we’ll take care of you just like family. In addition to traditional benefits that care for your everyday needs, we also offer more non-traditional benefits that support and encourage our team members both in and out of work. It’s just what makes us, us.
Coaching Programs
One of our core values is creating personal and professional growth opportunities for our team members. That is why we offer coaching opportunities for Choice employees to encourage continued development and inspire new ideas, approaches, and strategies.
Strengths-Based Organization
Choice Bank is a strengths-based organization. Our organizational policies and practices are anchored in strengths-based philosophies that advance our employees toward excellence. Utilizing Clifton Strengths, team members are encouraged to develop their individual and organizational strengths to achieve growth and success.
Mentor Programs
Supporting the success of our employees is our top priority from their first day through the rest of their career. Every Choice team member is matched with a mentor they regularly meet with who will help them grow in both career and life. Learn from their experience and advice when creating a career path unique to your interests and talents.
Internship Program
Our unique summer Insights Internship provides our interns with the opportunity to look inside several departments within Choice Bank that pique their interest. From information technology, to insurance, to commercial banking, and more, we empower our interns to choose where they spend their time with us. This experience takes them to places they may have never considered as they work alongside our amazing team members.
Paid Volunteer Time
We encourage our employees to become involved in their communities and support programs that positively impact the quality of life within the places they live. Our employees are passionate about their causes, and we are passionate about our employees (and their causes!), so we provide paid volunteer time for employees who volunteer during working hours. If you don’t have a volunteer program yet, don’t worry. We host a variety of charity and volunteering events in all of our locations so it’s easy to get involved.
Community Outreach & Involvement
At Choice we seek to better the places we live in by empowering our employees to be active members in their community. Choice currently partners with The Thielen Foundation and BIO Girls. We are always open to exploring and partnering with local businesses to give back and benefit the community.
Committee Opportunities
Wellness Committee, Culture Committee, Fun Committee, Impact Committee
It’s important to maintain a healthy work environment. That’s why we offer a variety of committees for employees to be involved in. These diverse committees allow our employees to connect with each other while diving into the topics that interest them most.
Local Decisioning
We understand each customer is different and we pride ourselves in our ability to customize products and services to best match each individual. However big or small your needs are, you can trust that Choice’s decisions are made with the customer’s need in mind by bankers who know their industry best.
Mortgage, Banking & Wealth Management Benefits
Choice employees are eligible for a variety of discounted banking benefits that include checking, money market savings, Adventure Club perks, free small safe deposit box, mortgage discounts and other benefits.
Flexible & Remote Working
Choice supports flexible and full-time telecommuting as alternative work arrangements for applicable roles to best suit your dynamic lifestyle.
Choice Wear
The excitement we have when you join our team is the same excitement you’ll get while sporting some “Choice Swag.” Wear your Choice pride on your sleeve with access to our Choice Bank branded and discounted clothing shop!
Paid Time Off
We get it. Life happens. From doctor’s appointments to that long overdue tropical vacation, our generous PTO program allows you the flexibility to get stuff done.
401(k)
We invest in our employees. Choice Bank offers a 401(k) plan with contribution matching.
Medical, Dental & Vision
We’re proud to provide coverage for you and your family that includes an expansive medical network of providers.
Health Savings Account
If you opt for one of our high deductible health plans, you automatically qualify for our triple-tax-favored health savings account.
Flex Spending
With our Medical Flex Spending Accounts, you can pay for many out-of-pocket medical expenses with tax-free dollars.
Employee Assistance Program
Life doesn’t always go as expected. For those times when you need extra support, our Employee Assistance Program provides confidential help with your personal and work life.
Parental Leave
Following the birth or adoption of a child, both new mothers and fathers will receive paid parental leave as they begin a new chapter in their lives.
100% Paid Short-Term Disability
Our Short-Term Disability ensures our employees receive 100% of their regular income if they are unable to work due to illness or injury.
Long-Term Disability
Our Long-Term Disability provides our employees with 66 2/3% of their income should they be unable to work for more than 90 days.
Military Leave
We are grateful for our team members who serve our country, that’s why we offer a supportive military leave program.
Open Positions
Like what you see? Join our team! We need amazing people like you to deliver our #PeopleFirst approach to community banking, home loans, insurance, benefits, and wealth management. We value what each individual brings to the table with their talents and experience and invite you to check out our open positions below.
Don’t see what you’re looking for?
We are always on the lookout for #PeopleFirst talents, and we value what each individual brings to the table. Our Recruiting Team would love the opportunity to get to know your story. Submit your resume here and we will be in touch!
Insights Internship
This position may be located out of any Choice Bank location.
The Choice Bank Summer 2025 Insights Internship is a dynamic 10-to-12-week experience driven program that allows students to experience various departments within banking, financial services, and operations. All pursuing degrees and backgrounds are welcome to apply, not limited to banking or finance. Selected Insights Interns will be given a unique opportunity to choose various departments to shadow, complete projects, and learn how each department and their roles connect to the larger operation of Choice Bank. Departments include, but are not limited to, Commercial & Ag Banking, Insurance, Human Resources, Marketing, Mortgage, Risk, Audit, Compliance, Fintech, etc.
People First. Banking Second. Because…People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply Now
Accounting Analyst
Bloomington, MN
The Accounting Analyst is primarily responsible for completing accounting related work supporting the Fintech/BaaS (Banking as a Service) space. This includes data auditing and detailed review, along with problem resolution related to the invoicing process for Banking as a Service (BaaS/FinTech) arrangements, and tracking contract requirements related to accounting for FinTech partners and ensuring invoicing is complete and accurate. This role will develop and maintain accounting principles, practices, and procedures related to projects or current work to ensure accurate and timely financial statements.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Accounting Manager
Bloomington, MN
The Accounting Manager is responsible for completing accounting team projects, analyzing and projects for capitalization to provide information to the Accounts Payable and Fixed Asset specialist, detailed review and problem resolution related to the invoicing process for Banking as a Service (BaaS/FinTech) arrangements, and tracking contract requirements related to accounting for FinTech partners and ensuring invoicing is complete and accurate. This role will develop and maintain accounting principles, practices, and procedures related to projects or current work to ensure accurate and timely financial statements.
People First. Banking Second. Because…People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply NowACH Payment Operations Manager
This position can be worked out of any Choice Bank location.
The ACH Payment Operations Manager is a broad role that is expected to balance the importance of consistency and completeness in day-to-day operations with the criticality of being able to be adaptive and responsive to a quickly changing business environment. This role requires proactively addressing any process gaps and ensure the team is continually focused on complete delivery of operational services to the organization. This position will collaborate closely with BaaS business partners and will closely align with Deposit and Cash Management leaders on a regular basis.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Card Payments Operations Specialist
This position can be worked out of any Choice Bank location.
The Card Payment Operations Specialist will be responsible for ensuring compliance with our Visa and Mastercard debit and prepaid card programs within Choice Bank and through our Fintech Programs where we offer Banking as a Service relationships. This role will own the onboarding of new card programs, changes to existing card programs, and ensure required reporting is accurate and timely. The Card Payment Operations Specialist will partner with cross-functional teams to review and report on client needs, identify, and research product capabilities, as it relates to card related activities in delivering a modern banking experience. This individual will support our principal membership regulations, card programs, and deliver products that help our partners deliver one-of-a-kind solutions. The Card Payment Operations Specialist will be a network liaison, be responsible for network card setup, quarterly reporting with Visa and Mastercard, and support invoicing.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Cash Management Officer
Eagan, MN – Bloomington, MN
The Cash Management Officer (CMO) is responsible for driving sales with revenue generating and client retention activities related to the sale of Complex Cash Management and Deposit products and services. In partnership with business bankers and independently, CMOs develop new business and promote the expansion of existing customer relationships through networking referrals, community involvement and by providing professional, personal customer support services.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply NowCash Management Onboarding Supervisor
This position can be worked from most Choice Bank locations.
The Cash Management (CM) Onboarding Supervisor both leads and contributes to a team responsible for ensuring a seamless and positive experience for new cash management clients at Choice. This role oversees the entire onboarding process, from business deposit account opening to comprehensive training and education on complex cash management products. The CM Onboarding Supervisor collaborates with many internal teams & leaders, including sales, support, and operations. Additionally, this role involves collecting team & client feedback to continuously improve the CM onboarding process and enhance overall client satisfaction.
People First. Banking Second. Because…People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply NowClient Services Specialist | Bank Teller, Part Time
Dickinson, ND
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Client Services Specialist | Bank Teller
Fargo, ND
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSS’s give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Client Services Specialist | Bank Teller
Grafton, ND
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Client Services Specialist
Roseville, MN
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Client Success Advisor
This position can be worked out of most Choice Bank locations.
Cash Management (CM) Client Success Advisors strive to ensure positive customer experiences by sharing knowledge and providing support throughout the complex cash management product onboarding process. This includes building strong partnerships with internal teams as well as external vendors through effective communication, identifying opportunities for additional tools and resources, and creating and teaching these to others. The role must be adaptable to various situations, such as participating in prospective customer sales demos, to educating new product users, as well as presenting to other leaders — always ensuring a strong #peoplefirst experience.
People First. Banking Second. Because…People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply NowCredit Analyst
Langdon, ND Walhalla, ND or Grafton, ND
The Credit Analyst position is generally responsible for analyzing credit data and financial statements to determine the degree of risk involved in extending credit or lending money. Choice Financial team members are to promote and enhance the Choice Financial brand; Provide the personal touch that exemplifies our Premier customer Experience; Maintain strict confidentiality when it comes to our customer’s personal and financial information; Maintain a positive, productive, and enjoyable work environment compatible with our Vision and Core Values.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Credit Officer
This position can be worked from any Choice Bank location in Minneapolis
The Credit Officer is responsible for underwriting high-dollar, complex credit opportunities and provides independent recommendations of the loan structure and ongoing monitoring of these relationships. The Credit Officer is knowledgeable in the bank’s policies and procedures to ensure that loans are adhering to guidelines. Other responsibilities include coaching and guidance to other credit personnel.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Data Governance Officer
Golden Valley, MN
The Data Governance Officer will be responsible for standing up the bank’s first Data Governance Program and supporting functions across the company. This role will develop and implement frameworks, policies, and procedures to ensure the effective management, security, privacy, and compliance of organizational data assets. The role will collaborate with cross-functional teams to establish data governance best practices, resolve data-related issues, and promote a data-driven culture throughout the organization. This role will have an ability to work cross functionally with business and technical leadership across the company.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Financial Intelligence Unit Analyst
Golden Valley, MN – Fargo, ND – Grand Forks, ND – Bismarck, ND
A Financial Intelligence Unit Analyst plays a crucial role in financial institutions to ensure compliance with laws and regulations designed to prevent money laundering, terrorist financing, and other financial crimes. This role is responsible for the transaction monitoring tasks that protect the bank and the financial system from being used as a tool for money laundering, terrorist financing, and other financial crimes. The FIU Analyst helps maintain the integrity of the banking industry and ensure that it operates within the boundaries of the law and regulatory compliance.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply NowLoan System Administrator
This position can be worked out of any Choice Bank location.
As a Loan Systems Administrator, you will be a key player in managing and optimizing our bank’s loan systems, with a primary focus on the nCino platform. Other supported systems include but are not limited to FIS Horizon, ImageCentre, LaserPro, and Docusign. Your responsibilities will encompass system administration, configuration, troubleshooting, and continuous improvement. You’ll collaborate with cross-functional teams to enhance processes, ensure data integrity, and provide exceptional support to internal staff and external clients.
People First. Banking Second. Because…
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Staff Accountant
Bloomington, MN
The Staff Accountant is responsible for processing, analyzing, assisting and/or leading in a variety of areas across the accounting department with specific emphasis on work associated with Fintech partners and programs. The position will be a first line of defense to ensure that the company’s daily accounting functions run accurately and effectively while reflecting complete, accurate, and verifiable activity through various levels of tasks that include processing, data input, analyzing, and assisting. This role will specifically focus efforts on daily BaaS reconciliation, research, investigation, escalation and reporting.
People First. Banking Second. Because…People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams and who understand that bringing people and banking together in our communities has tremendous impact on the success and vitality of both.
Apply Now