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Banks Never Ask That!

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Can you spot a phishing scam?

Every day, thousands of people fall victim to fraudulent emails, texts, and calls from scammers pretending to be their bank. And with the expanding use of online banking, the problem is only growing worse. In fact, the Federal Trade Commission’s 2019 report on fraud estimates that American consumers lost a staggering $1.48 billion to these “phishing” scams in 2018 alone. Imagine what those numbers are in 2020.

It’s time to put scammers in their place.

Online scams aren’t so scary when you know what to look for. And at Choice, we’re committed to helping you spot them as an extra layer of protection for your account. This month, we’ve teamed up with the American Bankers Association and other banks across the country in a nationwide effort to fight phishing—one scam at a time.

We want every bank customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That. Because when you know what sounds suspicious, you’ll be less likely to be fooled.

These top 3 phishing scams are full of red flags:

  • Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks never ask that.
  • Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it’s a scam. Banks never ask that.
  • Phone Call: Would your bank ever call you to verify your account number? No! Banks never ask that. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz, and more, visit www.BanksNeverAskThat.com. You can also check out our Cyber Security page for additional cybersecurity resources for businesses and individuals.